From “Wow!” to “Delight!” to “Love!” or Yahoo’s approach to build web apps.

Posted in Uncategorized on Mar 08, 2006

Really like this slide from this morning keynote by Yahoo! at ETech. I see this every day with software products where the ones that really succeed long time are the love ones and not the ones with just a large Wow factor. You have to keep in mind the Wow factor as well since this drives initial adoption but make sure users are move to Delight and later to Love stage to build a long term sustainable business.

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    I am the director for Internet and Multimedia for Telefónica R&D, based in Barcelona where I managed their R&D center. I have been a bit all over the place for the last 15 years, specially in Tokyo, my favorite town, and finally came back in mid 2006 to my home town. I like everything that has to do with the Internet, computers, software and gadgets, not just the geeky aspect but also the business side. I also love reading (business essays mainly) and TV series and movies as well as having a good dinner and night out with my friends.

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